On December 31, 2008 I joined the universal club of people who own 30 gig Zune players and found that their Zunes are completely locked up!
Microsoft is in almost total denial about this problem. Their site at www.zune.net states:
"Customers using the Zune 30 might experience problems starting their players. We’re aware of the problem and are working to correct it. The Zune Social might be slow or inaccessible. Sorry for the inconvenience, and thanks for your patience!"
Every non-Microsoft forum discusses the fact that there is no problem "starting" your player. They all are FROZEN!!
Nice quality control and software testing there Microsoft! Maybe you could bring over some more H1B idiots to work for low wages, take away jobs from Americans and in general do the shoddy work that they are famous for.
Just as a P.S. (Feb. 3, 2009) I think Microsoft will NEVER fix this issue of the last day of leap year locking up Zunes, as they figure most of these older Zunes won't be in service at the end of the next leap year in 2012.
In addition, they lost over $50 million on the Zune in 2008, due to their poor marketing and product support.